Guides
FIR & police complaint rights
How to file an FIR and what the police must do.
Know these rights
- Cognizable offences — police must register an FIR; refusal can be escalated to the SP in writing or to the Magistrate under BNSS.
- Zero FIR — any police station must register it regardless of jurisdiction and transfer it.
- Free copy — you are entitled to a free copy of the FIR immediately.
- e-FIR — UP Police allows online reporting for certain offences via the UPCOP app/portal.
- Women's complaints — can be recorded by/in presence of a woman officer, at a place of the complainant's convenience.
- Non-cognizable — get an NCR receipt; the Magistrate can direct investigation.
Community–police trust matters too — see our Thana Link Road engagement.

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